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SHIPPING & RETURNS

Shipping Policy

The tentative dates are ever given to you on the confirmation of the order. However, in case of an early delivery, the same will be informed to you by emails. It applies too if there is a delay in the delivery of goods due to unforeseen reasons, our customer support will keep you informed about it.

Order Processing Time

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All orders are processed within 2 to 3 business days (excluding weekends and public holidays) after receiving your order confirmation email.​

 

Domestic & International Shipping (USA Market)

To ensure the fastest delivery and product availability, we work with reliable global suppliers and multiple fulfillment centers. Therefore, items from the same order may sometimes arrive in separate packages.

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​Shipping details

 

Delivery typically takes 5 to 7 business days after the order has been processed.

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  • Kindly note the company is not liable for any loss incurred during the transition of the delivery of the products (financially or otherwise).

  • No pressure may be enforced regarding the delivery of the products. Unless and until determined the delivery of the goods in written evidence of the right schedule.

  • The company has every right to charge for interests levied upon the goods due to insurance policies and storage amenities.

  • On any occasion, if we fail to deliver the right product on time due to unforeseen reasons or particular reasons, we are liable to you. In this scenario, we offer you a similar product (of the same price range) after getting your concern on it.

  • Unless stated the delivery address, the goods will be delivered to the registered address of the cardholder.

  • It is mandatory that in every order you may put forth your right address with phone number and email id.

Return & Exchange Policy

1. Return Policies

 

• If there is any defect in the goods, the same can be returned on arrival with the packing intact within 14 days.

• If you are dissatisfied with our products, you can return the goods within 14 days provided the goods are retained in the same condition as it was at the time of delivery.

• Authorized RMA Required: To ensure smooth processing, do not mail packages back to the address printed on the original shipping box. All returns must be directed to our designated fulfillment center warehouse with a formal Return Merchandise Authorization (RMA) provided by our support team. Unauthorized returns will be rejected.

• Please note, custom-made goods are not returnable. They are made as per your choice and needs. Hence the return of the same cannot take place.

 

1. Refund Policies

 

• The order will be deemed to be cancelled if there comes no reply from your end. At the moment such as this, the amount is refunded to your bank account.

• All the prices stated are inclusive of the taxes except for the shipping charges. Shipping charges, or extra packing or gift wrapping charges are additional.

 

1. Order Cancellation

 

• Standard orders can be cancelled within 12 hours of placement. Once an order has been transmitted to our backend fulfillment networks for packing and dispatch, it cannot be stopped or cancelled.

• In case the delivery does not take place within a stipulated time frame of 90 days or 3 attempts, whichever comes first, a full refund will be issued.

 

Support Contact

For all return inquiries or to obtain an RMA label, please contact us directly at support@looklikeapirate.com

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